Question 1

What is your exact refund policy?

Accepted Answer

The ‘Profile-Worthy’ Promise

The largest package of professional AI headshots we sell includes 200 headshots–but not every photo is perfect.

In fact, just like a traditional photoshoot in real life, most photos won't be keepers–but you know best. We show you ALL your results so you can separate the keepers from the duds.

With that in mind, purchasing AI headshots through HeadshotPro is still 100% risk-free thanks to our **profile-worthy promise: **if you don't find at least 1 profile-worthy headshot in your order, you'll get a full 100% refund.

If you didn't download any photos from your order, an automatic refund can be processed within 14 days of purchase via this link here. If you run into any problems during the refund process, please contact support@headshotpro.com and we’ll get you sorted out.

Question 2

What steps do I have to complete after paying?

Accepted Answer

Getting your professional headshots from HeadshotPro is simple:

Pay
Submit your input photos
Wait for us to email you when your headshots are done

Here are the steps you need to complete after choosing and paying for your AI headshots at HeadshotPro:

Submit your input photos

Option 1: Complete a guided photoshoot (recommended, takes 4-5 minutes)
Option 2: Upload 15 photos of yourself that you have handy (takes 10-15 minutes)

Wherever possible, we strongly recommend option 1: the "Capture selfies with your phone" option. It's much faster than uploading existing photos!

If you choose this option, all you need to do is scan the QR code we show on screen and follow the instructions shown on your phone. In ~5 minutes, your photos will be submitted your work will be completely done.

If you choose Option 2, where you upload existing photos of yourself, we do require 15 photos. We've found this number is necessary to create professional AI headshots that meet our standards in terms of realism and photo quality.

Wait for us to email you when your headshots are done

Your completed headshots should be done within 2 hours or less from the time you submit your input photos.

We'll usually email you to let you know your headshots are done. If you don't hear from us within 2-3 hours, go ahead and check https://headshotpro.com/app to see if your headshots are done.

Question 3

What do you do with the photos I upload to HeadshotPro?

Accepted Answer

We use the photos you upload to HeadshotPro for one reason: to train an AI model to understand what you look like, in order to create your headshots.

You own your AI headshots We are an independently owned company that takes privacy seriously. We never sell your photos. You have full commercial rights and ownership of your photos - use them however you want.

Your details are deleted in 30 days or less All input photos are deleted after 7 days. All AI headshots are deleted after 30 days.

Delete your data from HeadshotPro yourself Delete your data faster, anytime you want, with the click of a button in your account settings.

Question 4

Can I edit my AI headshots?

Accepted Answer

Have you tried remixing one of your headshots?

With our Remix feature, you can create bonus photos of your own, in addition to all the headshots we generated for you.

Liked a specific headshot, but wish you were wearing a different outfit? You can now Remix the photo to change your clothing.

Here’s how it works:

Your purchase included Edit Credits
Use your credits on simple edits (background changes, blemish removal)
Or use them on Remixing one of your favorite headshots

|| Please keep in mind Remix is a beta feature–you may notice not every remix is perfect. We appreciate your patience!

How to Remix a photo:

Hover the photo you want to Remix
Click “Actions”
Click “Edit”

Once this is done, your screen should look like the screenshot above.

When you Remix a photo, HeadshotPro will generate an entirely new image, based on the options you selected in the Remix menu.

✅ Use Remix to change your clothing in a photo, or to swap in a different backdrop

❌ Don’t use Remix to make subtle edits, as it generates an entirely new image

Here are a few fun ways to use Remix:

💇‍♀️ Set your hairstyle to something you've never tried before
👴 Set your age 20+ years older (or younger)
👔 Change your clothing/backdrop/emotion/etc!

And if you run out of Remix credits? 10 Remix credits can be purchased for

Question 5

Do I have to upload 15 selfies to use HeadshotPro?

Accepted Answer

In case you didn't know, this is how HeadshotPro works:

Upload selfies of yourself to the platform (5-10 minutes)
An AI model studies your photos to learn about your appearance (no action required)
Professional headshots are created from scratch by the AI, using its knowledge of your appearance learned from the previous step

We refer to the photos you upload to the HeadshotPro platform as input photos.

How to upload your photos to HeadshotPro:

Option 1: Complete a guided photoshoot (recommended, takes 4-5 minutes)
Option 2: Upload 15 photos of yourself that you have handy (takes 10-15 minutes)

Wherever possible, we strongly recommend option 1: the "Capture selfies with your phone" option. It's much faster than uploading existing photos!

If you choose this option, all you need to do is scan the QR code we show on screen and follow the instructions shown on your phone. In ~5 minutes, your photos will be submitted your work will be completely done.

If you choose Option 2, where you upload existing photos of yourself, we do require 15 photos. We've found this number is necessary to create professional AI headshots that meet our standards in terms of realism and photo quality.

Question 6

How long does the entire process take?

Accepted Answer

HeadshotPro is a simple 3-step process:

Create an account and pay for AI headshot package of your choice (5-10 minutes)
Upload your input photos (5-10 minutes)
Our AI creates your professional headshots and emails you when it's done (2 hours or less)

You're only involved in steps 1 and 2, which on average, take approximately 10-20 minutes.

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